Services

Our Field Service Division, which has been operating since July 2008, has already proved its value to numerous clients in many spheres of industry. The mandate given to the Field Service Division has been to optimise the Up-time and efficiency of our clients’ operations by implementing a range of pre-emptive, planned and reactive maintenance services.

At CraigCor we hold with highest regard, our clients and their operations; we measure our success solely on your ability to attain the degree of efficiency and optimisation required within your activities. Coupled with our unsurpassed distribution and sales services, our service division continues to push the envelope in an industry that demands the highest levels of innovation and progress.

The Field Service Division’s full profile is available here to download.

The services offered by the division are detailed below - click on each service heading for more information:

Pre-Emptive Maintenance Documenting of PLC / HMI / SCADA programs Drive calibration, tuning and adjustment On-the-job training for equipment operators and maintenance staff Recording of all actions performed on site Control, electrical, and mechanical inspection of automation systems and equipment Evaluation of Plant Spares holding Plant Wide backup and Off-Site encrypted storage of PLC / PAC HMI SCADA Networks Drives Intelligent overloads Planned Maintenance PLC / HMI Migration Drive commissioning Start up programs Basic Setup and configuration User training and Initial assistance Application Programming assistance Reactive Maintenance 24Hr Break-down assistance Emergency access to stock Product Failure Actions Remanufacture Service Exchange Warranty Exchange Other Services SLA’s (Service Level Agreements) Consultancy Control System Design Network layout & Design Plant wide specification and Design Kitting Supply of ‘Ready-to-Run’ computers with Rockwell Software loaded, activated and ready to program Sourcing of hard to find or obscure products Specifying of Allen Bradley equivalent to other products Training Rockwell Automation’s SETA approved training center On site product or software specific training Training Needs Analysis Training software products Click here to download the Training Schedule 2009 Click here to download the training booking form.